Case Study 2

Case Studies

A Saudi Ministry Achieves Digital Assurance with TestCrew

Project Overview

A prominent Saudi government ministry partnered with TestCrew to enhance the quality of its digital services. The ministry aimed to deliver world-class digital solutions, including e-services, online portals, and AI/IoT integrations, to attract and serve tourists from around the globe. This collaboration achieved TMMi levels 4&5 for the ministry.

Country

Saudi Arabia

Industry

Government

“We worked beside our colleagues at TestCrew hand in hand for the past 4 years. In addition, succeeded to be ISO and TMMI certified, while running our Digital Transformation plan.”

QA Director at the ministry

Services Used 
in This Case

Manual Testing

Automation Testing

Performance Testing

TCoE

Certificates (ISO/TMMi)

Technologies Used
 in This Case

MS Azure Devops

Jmeter with Gravana boards

Automation Tools (selenium..etc)

Partners
 on This Project

The Challenges

We faced numerous challenges, including fluctuating demands, unplanned or urgent requests, and stringent deadlines. However, the project’s success can be attributed to our committed and dedicated team members, diplomatic approach, and willingness to exceed expectations.

“We realized that TestCrew is a Strategic Partner to Many Hyper Scalers and One of the very rare compliant Firms with local and international standards.”

QA Director at the ministry

Why Customer Choose TestCrew

The proven track record of TestCrew in the banking industry reassured our client of our ability to deliver high-quality QA engineering services to them. Our expertise in banking regulations, combined with our comprehensive testing approach, enabled us to successfully enhance the digital banking capabilities of this leading Saudi Arabian bank.

“We succeeded to Proactively Monitor our production environment anywhere anytime. We also Automated all our monitoring processes we even Increased our customer satisfaction.”

QA Director at the ministry

The Results

Through our end-to-end suite of testing services, we significantly enhanced the quality of MOT’s products, elevating them to the highest standards. As a result, this ministry became the first organization in both public and private sectors in KSA, GCC, and the Middle East to achieve TMMi levels 4&5.

More About Customer

The client is a major Saudi bank based in Riyadh and has 156 branches in Saudi Arabia. This bank is listed on the Saudi Stock Exchange and is among the top ten largest banks in the Middle East and has received an ‘A’ rank from Standard and Poor’s.

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