The client is the largest distributor and retailer of home appliances and consumer electronics in the Kingdom of Saudi Arabia. They are the exclusive distributor of Samsung products from refrigerators and washing machines to plasma TVs, Blu-ray players, and home theaters.

Requirements

The client wanted to test their e-commerce website in different browsers, both mobile and desktop, for responsive view and multi-language consistency. They also wanted to ensure that online payment methods were integrated well without any transaction errors. Security testing and performance optimization were also the prime objectives of the testing.

Challenges Involved

• There were no requirement documents for the project.
• Efficient communication between the tester and the Product owner.
• Testing Coverage for Core functionalities of the site. 

Our Approach & Solutions

• Functional Testing- We conducted Functional testing to ensure all user journeys happen without any error.
• Performance Testing– We conducted  Performance testing with Virtual user load to identify the bottlenecks and helped eliminate them.
• Localization Testing– We tested the consistency and correctness of both Arabic and English versions of the app.
• Security Testing– We uncovered all the transactional and non-transactional flow vulnerabilities to make it highly secure.
• We conducted end-to-end website testing on multiple browsers to ensure all the elements were responsive on all devices without any distortion.
• After deploying, we conducted Smoke testing and Sanity testing on the live site to ensure everything was working as expected with optimal performance.

Tools Used

• Jira
• Jmeter
• OWASP

Team Strength

• 1 Performance Test  Engineer
•  3 Functional Test Engineers
• 1 Security Test  Engineer

Results and Value Delivered

• Testing was conducted based on the end-user perspective.
• All observations are effectively communicated and discussed with the product owner and get it resolved.
• Created business-critical scenarios and tested with high priority
• Conducted bug triage meeting with development team for fixing of bugs based on business criticality.

Client Testimonial

“We wanted to make sure that our e-commerce website is optimized and the user journey is smooth. TestCrew team did an awesome job testing everything for us and concluded on time for a faster launch. Highly recommended.”